Overview

This guide provides step-by-step instructions for creating a new user account in the FastBridge platform. Follow these instructions to ensure proper setup. You can also use the guide available on the Renaissance Support website.

Instruction Guide

Step 1 – Logging in

– Important Note: Only the Master Account Administrator for your district will be able to create a new District Manager user.

– Log in to FastBridge at auth.fastbridge.org/login -OR- your district’s designated Renaissance login page.

Step 2 – Accessing Add User Page

– Click Add Staff in the left sidebar.

– Select District Manager from the expanded Add Staff menu.

Step 3 – Creating a New User

– Create a new user account with the following information:

– Name: ECRA Group

– Primary E-mail & User Id: combine your district name + @ecragroup.com (e.g., SampleDistrict@ecragroup.com).

– Password: Enter a temporary password.

– Click Submit >>.

Step 4 – Notifying Your ECRA Analyst

– Email your ECRA Analyst the username and temporary password you created.